Refund policy

We have a 30-day refund policy. If you are unhappy with your purchase and we are unable to resolve your issue, or the files don't work with your machine, simply contact us within 30 days of purchase and we will issue a refund. 

Digital files are delivered electronically once payment has processed. Customers will receive an email with a link to download their files from our website. Can't find your email? Check your spam folder first, then email support@craftycatsvg.com if you still need assistance.