How To Access Your CraftyCatSVG Files

I've ordered my SVGs , now what?

Here we outline what happens after you place an order with us.

NOTE: We strongly recommend using a computer rather than a phone or iPad.

1. Your Download Email

First you will receive an email from support@craftycatsvg.com with the subject line "Your CraftyCatSVG Files" that looks like this.

Click the button that says "Download your files".

If you don't see it within 5 minutes of ordering, be sure to check your spam or junk folders. If you still don't see it, contact support@craftycatsvg.com for help.

2. Access Your Files On Our Website

When you click the download link in the email it will bring you to a page that looks like this.

Click the link that says "View" or click on the image of the product.

3. Download Your Files

The next screen shows you all the files included in that product.

Click the DOWNLOAD buttons for each file to download and save the file to your computer. *Note the color of the buttons might differ from this image*

4. Unzip your file

The next step is to unzip the folder you just downloaded. Here's how:

For Mac users:

Simply double click the .zip file and it will automatically extract all the folders.

For Windows users:

Right-click the zipped folder saved to your computer.
Choose "Extract All..." (an extraction wizard will begin).
Click [Next >].
Click [Browse...] and navigate to where you would like to save the files.
Click [Next >].
Click [Finish].

5. Locate the design you want to make

Once you unzip the file, you will see a selection of folders containing everything you need for each project.

For Cricut, Brother Scan n Cut and most laser machines:
find the SVG file for the design you want to make.

For SILHOUETTE users:
find the .studio3 file which loads all the layers correctly in Silhouette Studio Designer, Designer Plus and Business Edition.

This is the file you will upload to your design software.

6. Upload your project into your design software.

We have created two videos to help you with this process depending on whether you are using Cricut Design Space or Silhouette Studio. See links below.

For Cricut Users
Click the link below to learn how to set up your project in Cricut Design Space.
Click for Cricut Design Space Instructions
For Silhouette Users
Click the link below to learn how to set up your project in Silhouette Studio (PAID VERSIONS).
Click for Silhouette Studio Instructions
For Brother Scan n Cut Users
Click the link below to learn how to set up your project in Brother Scan n Cut
Click for Brother Scan n Cut Instructions